We help utility companies...
Drive Residential Energy Savings
by showing customers exactly how they're using energy and how best to save
Elevate Customer Satisfaction
by providing customers with a hyper-personalized experience
Increase DSM/DR program participation
by delivering the right message, to the right customers, at the right time
Decrease Customer Churn
by providing retail utilities with the appliance-level insights needed to engage and retain customers
What We Do
We turn smart meter data into powerful insights
We analyze each customer's consumption data to determine the energy used by major appliances and provide your customers with personalized insights, peer comparisons & tailored savings recommendations.
See Case StudiesOmni-Channel Distribution
Delivered To Your Customers Over Their Channel of Choice
Through our Powerful Insights platform, we're able to deliver Home Energy Reports to your clients through their channel of choice or integrate appliance-level insights, social benchmarking and tailored recommendations into various channels through the Ecotagious APIs.
The Difference
Achieve Best-in-Class
Energy Savings
Average Winter Electricity Savings
3.2%
(Third-Party Verified)
Average Natural Gas Savings
2.1%
(Third-Party Verified)
Third-Party Verified Results
Industry-Leading Results
Ecotagious has successfully helped utilities achieve objectives through turnkey programs that offer customers personalized insights and an enhanced customer experience.
3.2
Average Winter Electricity Savings
2.1
Average Natural Gas Savings
0.3
Opt-Out Rates
22
Opt-In Rates
5
Increase in Customer Satisfaction
14
Customer Churn Reduction
82
Email Open Rate
68
Email Re-Open Rate
Personalized Insights
Need more than a static voice assistant?
Simply having a voice assistant solution that delivers static responses doesn’t increase engagement, nor does it deliver results. Our personalized voice assistant solution provides personalized, appliance-level insights allowing for much more engaging conversations giving your customers a unique and valuable experience.
Learn More
Smart Speaker penetration is on the rise, providing utilities with new opportunities to engage customers,…
This article originally appeared in the Winter 2019 edition of The Distributor Ontario LDCs are…
Let's Get Started
Interested in Home Energy Reports, energy efficiency, and voice assistant solutions? Let us know and we would love to connect.
Get in Touch