Ecotagious helps utility companies:
Drive residential energy savings
by showing customers exactly how they’re using energy and how best to save
Elevate customer satisfaction
by providing customers with a hyper-personalized experience
Decrease customer churn
by providing retail utilities the appliance-level insights needed to engage and retain customers
Reduce cost to serve
by empowering CSRs with appliance-level insights, thus reducing the duration of incoming customer calls.
…by turning smart meter data into powerful insights
Ecotagious analyzes each customer’s smart meter data
To determine the energy used by major appliances
And provide your customers with personalized insights, peer comparisons & tailored savings recommendations
…delivered to your customers over their channel of choice through our Powerful InsightsTM platform:
And through Ecotagious APIs
Why does this work so well?
Customers are adept at tuning out generic information. Our programs allow you to deliver personalized messages to the right customer over the right channel helping you reach your objectives.
