A new research insight on voice technology and energy management forecasts more deployments of the energy analytics and voice combination in the future. Utilities hope that personalized analytics will engage customers and help deliver energy conservation and load-shifting.
(3-minute read) How today’s leading utilities are leveraging big data analytics to enhance customer engagement. Imagine feeding today’s information-hungry customers by providing powerful energy insights on the major appliances in their home, based on their actual energy usage.
(4-minute read) Learn how you can drive industry-leading energy savings by using disaggregation at every step of the way - from program planning and customer selection, to the personalization of content.
(3-minute read) Disaggregation from Ecotagious was a key factor in a successful trial program conducted by a utility based in Southern California that focused on three types of home energy reports (HER).
3 BENEFITS OF CREATING A PERSONALIZED EXPERIENCE FOR UTILITY CUSTOMERS
(4-minute read) According to Accenture’s 2017 New Energy Consumer report, personalization and a focus on customer-centricity is no longer an option, it’s a must. Thanks to service providers like Amazon, Netflix...
(<1 minute read) Accenture's annual "New Energy Consumer" report was recently released, and Ecotagious summarized the report to save you some time. The report focused on the utility benefits of making the customer experience much more personal. Read our quick summary.