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Case Studies and Success Stories

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Case Study

Genesis: Energy: Reduced Customer Churn with Meter Disaggregation

Genesis Energy, the largest energy retailer in New Zealand, achieved a customer churn reduction of 14% using meter disaggregation to deliver hyper-personalized energy insights to enhance customer engagement. Upon tremendous results, Genesis Energy and Ecotagious expanded their partnership to deliver the Ecotagious Powerful Insights™ program to a large majority of the customer base.

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Case Study: Greater Sudbury Hydro

Seasonal HERs using Disaggregation

Greater Sudbury Hydro was looking for innovative, high-impact ways to achieve their conservation targets and encourage more of their customers to think about energy savings. The Ecotagious Powerful Insights™ program used disaggregated data to unlock the savings potential from a broad section of their customer base.

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